Business Support Officer

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

The Housing and Homelessness Service is a very busy environment  and faces several challenges to meet the housing needs of citizens of Coventry.  The team have grown significantly during the last 12 months and this reflects the fact that Housing & Homelessness are now a key council priority.   

This post will be based in Housing and Homeless and working closely with the Migration Team.  You will be part of the wider team who supports families who arrive to Coventry from abroad via Government Managed Migration Projects.  

What is the job role?

As a Business Support Officer you will be working with landlords, Letting Agents, Suppliers and clients.  In your Role you will be  

• Chasing rent and supplier invoices 

• Placing furniture Orders with recommended suppliers 

• Checking goods ordered match goods supplied and adjusting invoices where they differ 

• Logging and monitoring support payments to clients – in line with Home Office guidelines 

• Processing payments to Landlords, Suppliers, Maintenance Contractors and clients.  

• Monitoring purchases on Staff Purchase Cards 

• Receipting Goods Purchased from Suppliers.  

You will need to be proficient in using a variety of packages, Word and Excel and other financial packages in order to record, analyse, monitor, and review information. The primary role is to process rent and supplier invoices and ensure accurate records are kept.   This will be via the in-house Finance System, Business World.  You will be asked to create simple finance reports both via Business World and Spreadsheets. 

Who are we looking for?

We are looking for someone who enjoys working with and using spreadsheets and other financial programs.  You will have a knowledge of finance systems and how to process invoices and payments.

Good customer services skills are required as you will need to be able to communicate with different teams within the council and external stakeholders.  

You will be able to work effectively as part of a team, on your own using your own initiative. 

It is desirable if you have previous experience of taking financial information and producing simple reports.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): 26 June 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies