Support Assistant

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

We are currently seeking to appoint Support Assistants to join our dynamic and forward-thinking team working various hours and shifts including sleep-ins.

PILS supports adults with learning disabilities to maintain their tenancies. Our goal is to provide a high standard of care for everyone who has a service from PILS service promoting their dignity, respect, and independence at all times.

You will need to be able to support service users with personal care if required as we are a domiciliary care service.

You will be part of a team providing high standards of person-centred support to our Service Users, supporting them to complete everyday living tasks, work towards achieving their personal goals, and enable them to live as independently as they can.

Shift patterns: This is a 24/7 service where we have a range of shifts including early and late shifts, i.e., 7 am -3 pm or 2 pm-11 pm and form a set hour, fixed rolling 6-week rota pattern. Shifts vary for each post.  Please do not apply if you cannot commit to this.

You may also be required to cover the sleeping-in shift for which an additional allowance is paid. There may also be occasions when you will be lone working.

In addition, you will also receive a shift allowance of 14% and a sleep-in payment for each sleep-in duty completed

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

As a Support Assistant, you will become a valued member of the team, having a creative and caring approach, you will build good relationships with the service users.

You will be committed to:

• Providing a quality service by promoting the physical (including the administration of medication), emotional, social, and intellectual well-being of each service user.
• Ensuring that Health and Safety requirements are adhered to with due regard to service users, staff, and all persons accessing the tenancy
• Safeguarding vulnerable adults
• Making sure the service provided meets the needs and outcomes of each service user.

You’ll need:

• A formal qualification is not required to apply but you will be expected to complete a Diploma 2 in Health Social Care an agreed timescale.
• To have a basic knowledge of safeguarding, policies and procedures.
• To work with management to ensure that all service users’ needs are being met to support their outcomes.
• The ability to use own initiative and respond flexibly to the needs of service users promoting dignity, respect, and choice at all times.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): 28th & 29th May 2024 All interviews will be face-to-face only due to on-the-day assessments.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies