Neighbourhood Enforcement Officer

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

The NEO team act as a visible uniformed enforcement presence in neighbourhoods and provide "on street” advice to the public, signposting them to other Council services where appropriate and to make them aware of the problems arising from non-compliance with environmental services legislation.

Challenge behaviour that is unacceptable in the neighbourhood, e.g.Environmental Issues such as fly-tipping, PSPO, ASB, dog fouling, littering and graffiti and, where informal approaches have been disregarded, utilise appropriate legislative tools, including the issuing of fixed penalty notices as well as other statutory notices for environmental offences and breaches.

To liaise effectively and collaboratively with other officers across the Council and in other statutory agencies i.e. the Police in tackling crime, environmental Issues and anti-social behaviour.

What is the job role?

Are you passionate about caring for your local community?

Do you have excellent interpersonal skills which you are able to adapt to different situations?

Are you able to prioritise and organise a workload, work under pressure and manage priorities with minimum supervision using your own initiative?

We are looking for adaptable, pro-active, dedicated individuals to join our team as Neighbourhood Enforcement Officers. You will be working as part of a close-knit team and will be required to work closely with Environmental Case Officers dealing with environmental, noise and community safety issues daily.

In your role you will be acting as a visible uniformed enforcement presence and provide "on street” advice to the public, signposting them to other Council services where appropriate and to make them aware of the problems arising from non-compliance with environmental services legislation.

You will challenge behaviour that is unacceptable in the neighbourhood such as fly-tipping, dog fouling, littering, graffiti and, where informal approaches have been disregarded, utilise appropriate legislative tools, including the issuing of fixed penalty notices as well as other statutory notices for environmental offences and breaches.

Working hours:  37.0 hours per week

Who are we looking for?

As a NEO you will have a weekly rota working pattern where you will do one week of early shifts (7.00am – 3.00pm) and one week of late shifts (11.00am – 7.00pm). You are also required to work one weekend in five (Saturday 8:30am 4:30pm, Sunday 9am – 4:30pm). Due to the shift pattern of this role you will benefit from a 10% shift allowance. 

We currently have 1 opportunity available. 

To apply for this role you must have a valid full manual UK driving licence. If you would like to find out more information, please contact Simon Hutt on 07904601338.

When applying for this role you will be asked to write a personal statement, when writing your personal statement please include the following:

• Excellent interpersonal skills, able to relate and deal with issues from local residents and staff from partner organisations in an assertive, polite and tactful manner. With oral and written communication skills, including the use of telephone, radio and other communication devices, and making accurate notes of incidents and activities undertaken during the day.
• Previous experience of an enforcement background would be useful, and some Knowledge of the Fixed Penalty Notice process, and the issuing of.  Compiling Prosecution files and attending court
• Able to prioritise and organise workload, work under pressure and manage conflicting priorities with minimum supervision on your own initiative.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): week commencing 7/02/2022

Please note: interviews will be held face-to-face, with covid19 safety measures in place. 

About Coventry

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!
There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.
We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.
As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.
Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

• Flexible working arrangements
• Generous annual leave allowance starting at 27 days and rising to 32 days
• Pay progression through multiple increments
• Outstanding local government pension scheme
• Learning & Development with access to certified courses.
• Access to an award winning Occupational Health Team
• Vibrant employee networks 

For full details on the application process please read the attached document labelled Coventry CC Application process.