Domestic Violence Support Officer

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

In Coventry, we are working hard to build something special. Children and families are at the heart of everything we do, and we believe they deserve the best outcomes.  Children’s Services provides a wide range of statutory and non-statutory duties, from Early Help Services, through to children who are looked after.  

The service reflects and responds to the changing needs of children and their families.  It works to enable a reflective and flexible approach, with a strong Early Help offer and a real focus on Relationship Based Practice and Signs of Safety, which focuses on intervention and keeping families together. 

Children’s Services is proud of its achievements to date and is continuing to ensure children and families remain at the heart of all it does.  We will provide you with an environment where social work can flourish, with high support, high challenge and manageable caseloads.  Children’s Services is proud of its workforce, who are committed, dedicated, and work to a high standard. We are seeking other like minded practitioners who would like to join us.  We pride ourselves on building relationships with families and partners and hold respectful practice at the centre of all we do.

The city is divided into four areas Central, East, West and South.  These teams undertake statutory social work tasks with families who require an assessment, child in need and child protection services, public law outline and court involvement as well as children looked after who have a return home plan.  Coventry believe children and families should have limited change of worker where possible to enable relationships to be built.

To ensure this is achievable caseloads are reviewed regularly to ensure that the multiple complexities within them make them manageable.  A Social Work Team consists of:

• A Child and Family Worker
• Social Workers
• Advanced Social Workers
• A Senior Social Worker; and a
• Team Manager

The team is small to enable intensive support, greater collaboration, closer working and shared understanding of risk within the team to ensure wellbeing and work life balance.  The team structure also enables progression, with a clear progression scheme in place for those who want to develop.

What is the job role?

An opportunity has arisen for a  Domestic Abuse Support Officer working 22.5 hours per week.

This role includes: 

• Ensuring that all administration tasks related to Children’s Services participation in MARAC and other domestic abuse-related meetings are completed in a timely manner, including completing checks using Protocol and the Early Help module and updating Protocol and other professionals.
• Attendance at MARAC and other domestic abuse-related meetings as required.
• Liaising with other professionals and colleagues within Children’s Services to ensure that families are receiving the right help at the right time.
• Supporting the Children’s Services representatives for MARAC and other domestic abuse-related meetings by completing tasks as requested.
• Compiling data related to domestic abuse as requested.
• Management of spreadsheets (Excel).

Please note that the salary displayed is full-time salary, based on 37 hour working week. This will pro-rata for part-time post of 22.5 hours. 

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
 

Who are we looking for?

In order to be successful in the role you will have experience within a similar position in the past. You will have knowledge and understanding of Data Protection and Equal Opportunities legislation and their requirements, knowledge of Domestic Abuse support organisations, good knowledge of Safeguarding Procedures and GDPR guidelines

You will have excellent organisational skills with the ability to organise and prioritise workload, have good interpersonal skills with the ability to communicate in a friendly, open and constructive manner and the ability to deal with confidential information appropriately.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

About Coventry

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

• Flexible working arrangements
• Generous annual leave allowance starting at 27 days and rising to 32 days
• Pay progression through multiple increments
• Outstanding local government pension scheme
• Learning & Development with access to certified courses.
• Access to an award winning Occupational Health Team
• Vibrant employee networks