Support Worker

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Outreach+ is a service that supports adults with disabilities to develop and maintain their independent living skills thus enabling individuals to maintain their tenancies. 

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

As a Support Worker, you will provide person-centred support to citizens within their own homes or familiar community settings. Your role will focus on enabling people to develop everyday living skills, build confidence, and engage more fully in their local community.

You will work with a caseload of individuals, tailoring support to meet their specific needs and goals. No two days will be the same, and your support may include:

• Supporting engagement in community and social activities
• Assisting with accessing benefits and services
• Helping with shopping, cooking, and other daily living tasks
• Supporting citizens to read, understand, and respond to correspondence
• Encouraging independence and self-confidence in everyday activities

This role involves travelling across the Coventry area to provide support where it is needed.

Whilst our positions are open to all applicants, we are unable to offer visa sponsorship for this role therefore all applicants must have a Right to Work in the UK.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for enthusiastic, compassionate, and motivated individuals who are passionate about supporting people to live independently and participate fully in their community.

You do not need previous experience as a Support Worker – we value the right attitude above all else. You will be someone who:

• Is positive, encouraging, and adaptable
• Respects people’s rights, choices, and individuality
• Treats everyone with dignity, empathy, and respect
• Has good communication skills and can build trusting relationships
• Is organised and able to manage a varied caseload

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Need help completing your application form? The Job Shop can support you. You can register online here for an initial assessment, or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Resourcing@coventry.gov.uk.

Interview date: 05-01-2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies