Systems Manager

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Facilities Management (FM) Service comprises several diverse and multi-disciplined teams that are responsible for the safe operation, management, maintenance and efficiency of the Council’s property assets.  The teams provide a range of services and support to the Council’s operational, commercial and schools portfolios ensuring the Councils legislative obligations are fulfilled. 

• Repairs and Maintenance (R&M) Team – Skilled trades carrying out planned and reactive maintenance to the council and school property portfolio. The R&M function is in the process of commercialisation in order to secure income which in turn funds front line services. 

• Compliance and Surveying Team – The Compliance Team ensure portfolio adherence to all statutory obligations in regard to maintenance and servicing and management of asbestos and fire management.  In house technical specialists are responsible for the design and project management of mechanical and electrical works.  

The Surveying side of this function is responsible for ensuring the ongoing condition of the Council property portfolio, administrating the Council’s capital lifecycle fund, new builds and refurbishment projects.  

• Building Cleaning Team – Responsible for ensuring that all Council properties are clean and fit for occupation and securing a high level of occupant satisfaction.  

• Property Information Team – Responsible for ensuring all property plans and data are accurate and up to date fulfilling the Council’s obligations for reporting, ensuring Council assets are appropriately insured including the monitoring of Business Rates information.  

The function works across the Council with specific detail towards the school portfolio in planning for capacity, ensuring compliance with government funding obligations and issuing landlords’ consents.  

• Energy Management Team – Responsible for ensuring the accurate and efficient management of utilities, compliance with legislative framework and identifying and implementing new green projects and meeting the Council commitments to tackle climate change.  

The team work with city wide partners in order to identify and assist with large infrastructure projects to aid with the overall energy innovation of Coventry.  

• Facilities Management & Site Services Team – Responsible for ensuring the smooth day to day operation of the portfolio by space planning, service charge preparation and management, contractor management, meeting room setup, porterage and health and safety management.

What is the job role?

We are looking for a Systems and Process Manager to join our Corporate Property Information team.  In this role you will be developing, managing and maintaining the Council's computerised and manual land, property and asset records and processes. You will also be leading and project managing changes and new developments in systems, as well as assisting Service Managers in policy and procedure creation. You will be leading and project managing the mapping of processes and procedures improving information flow and ensuring these are efficient and kept up to date.  

 The main duties of this role include:

Assisting Facilities Management with portfolio policy and business planning, developing processes and procedures.

Develop data export/import files/reports that are required to maintain existing and future information systems eg PAMs and QubePM. Provide technical advice and training to other users.

Who are we looking for?

To be considered the ideal candidate for this role you will have a practical and methodical approach to problem solving, with the ability to work to high levels of accuracy within strict deadlines. You will also have the ability to adapt to changing ICT environments by developing new skills in programming languages and software systems and plan and programme for change. 

If you have experience in the use and development of computerised information systems, including data structures, presentation, and reporting we want to hear from you.

Your personal Statement should give examples that demonstrate the following:

• Your experience in the use and development of computerised information systems, including data structures, presentation, and reporting.
• Your knowledge of ICT and its application to improving service delivery; managing large datasets. 
• How you have applied process mapping to develop and improve business procedures or how you have been involved in policy and procedure creation.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 10th March 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies