Visitor Information Team Leader (Part time)

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

Coventry City Council is the 9th biggest city in England and has ambitious plans to grow its economy, reputation and quality of life, including by the delivery of the title UK City of Culture in 2021.

The Council’s Business Investment and Culture service has a remit for economic development, inward investment, sustainability, culture, sport, tourism and events.  The team we are recruiting to is responsible for a range of functions, including: 

• Delivery of festivals and major events
• Promotion of leisure and business tourism
• Operation of the convention bureau; and 
• Management of the fourteenth century St Mary’s Guildhall.  

It is a lively group of largely specialist officers with responsibility for strategy, funding and project delivery across its sections.  It has recently expanded significantly, taking on new staff to develop and deliver activities stimulated by the title of UK City of Culture in 2021 and being a host of the Commonwealth Games in 2022.

What is the job role?

Have you got a passion for Coventry, the ability to deliver superior customer service and support the city during its exciting year as the UK City of Culture?

We are looking for an enthusiastic and hard-working candidate to lead our brand new visitor information facilities by providing a friendly welcome and insight into the city of Coventry.

You will have responsibility to represent and promote Coventry in a positive way, while supervising and motivating Visitor Information staff.

You will also be required to organise staffing of the Visitor Information Centre(s).

Our Visitor Centre opening hours are:

• 10am – 5pm (Monday – Friday)
• 10am – 5.30pm (Saturday)
• 11am – 4pm (Sunday)

Please note, the full time salary quoted will be pro rata to the part time contractual hours.

Who are we looking for?

This role offers you a unique chance to promote Coventry during an extremely significant time.

In return, we can offer you a 12-month, fixed term contract in an exciting and fast-paced environment, providing you with the platform to be part of something big.

If you have an established knowledge of visitor attractions and tourism assets within Coventry and Warwickshire, would be an advantage, as would an understanding of the region’s cultural heritage and history.

This is an opportunity not to be missed!

Varied and flexible part-time working patterns are available – some including weekends and Bank Holidays.

If you would like to find out more about this role, please contact: stevie.connoll@coventry.gov.uk

This advert will close as soon as sufficient applications are received.  Therefore, you are strongly advised to complete and return your application as soon as possible.

Interview date: 1 June 2021

About Coventry

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!
There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.
We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.
As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.
Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

• Flexible working arrangements
• Generous annual leave allowance starting at 27 days and rising to 32 days
• Pay progression through multiple increments
• Outstanding local government pension scheme
• Learning & Development with access to certified courses.
• Access to an award winning Occupational Health Team
• Vibrant employee networks 

For full details on the application process please read the attached document labelled Coventry CC Application process.